-about shipment fees--
- Mainland shipping and shipping in Hong Kong
For shipments between the Mainland and Hong Kong, if the delivery address is a remote station/non-commercial service address/transportation station/residential address such as a warehouse terminal, a logistics processing fee of 10-30 Hong Kong dollars will be added.
-Taiwan, Macau shipping and overseas shipping costs
Taiwan, Macao and foreign guests will receive the parcel and pay the freight to the shipping company. Because the shipping companies will adjust the shipping cost from time to time, the actual shipping cost will be displayed at the time of checkout, and the import tariff standards of each country. Differently, if you want to collect the tariff on the goods when you receive the parcel, you need to pay the buyer.
Due to the cost of air parcel delivery in Taiwan, Macao and foreign countries, the multinational refund operation is complicated and it is impossible to provide return and exchange services for Taiwan, Macao and foreign guests except printing. Please be sure to confirm the status of the parcel and our shipment. Will confirm the inspection and packaging again, please Taiwan Macao and foreign guests forgive me.
(If the cornering situation is serious or other serious situation, please send the mail to huaian.book@gmai.com for sale within 15 working days after the receipt)
The local courier company failed to deliver multiple times and the customer service notification recipient did not get in touch. Some courier companies will not return the parcel, and we will not refund any money. Please pay attention.
If the buyer returns it on its own, it will be rejected, and the freight and customs duties or additional expenses will be borne by the buyer.
If the order has been delivered, if you need to change the place of receipt or the customer who wants to cancel the order, the fees payable by all customers (such as: actual freight back and forth and all customs duties) will be deducted, and the balance of the original order will be deducted.
-----Shunfeng Express Inquiry-----
Shipping time check URL: http://www.sf-express.com/tw/tc/dynamic_function/price/
Exchange rate inquiry URL: http://www.sf-express.com/tw/tc/dynamic_function/more/exchange/
Waybill tracking website: https://www.sf-express.com/tw/tc/dynamic_function/waybill/
- About the exchange instructions -
On the day of signing, if there is a non-printing plaque such as a corner/overflow, please contact the publisher within 15 days after the receipt. This type of after-sales is sent to huaia.book@gmail.com, and the order must be accompanied by a screenshot of the order and a picture.
Book inside page ghost / wrong page / missing page / binding reverse / cover narrower than the inner page more than 1mm / inner page overflow width is greater than 5mm / need to cut the page, excess paper > 8 / ink, stains > 2cmx2cm / cover The defects appearing in the printing process, such as creases and tears greater than 5cm, can be sold after three months after signing, and replaced by the publishing house.
- About purchasing -
At present, the direct supply of cooperation with the publishing house has @胡蘿蔔的吉光片羽, @柠檬鲸. We are not guaranteed to source genuine books from books of this publishing house that are not sold by the above-mentioned purchasing stores.
Purchasing due to various cost constraints such as manpower transportation, Gu pricing will be higher than the official website price of Hong Kong dollars. Each purchase situation is different, readers can choose to buy or purchase on the official website. The purchase status of each purchase varies with the purchase and transportation channels. Please refer to the purchase notice for the delivery time.
If you buy a book in the purchasing shop, you need to sell after-sales, please contact the purchasing after sale, the publisher can only sell after the first order customers.
(The above translations are all Google translations. If there is something wrong, please forgive me)